One thing that is not normally associated with your fruit & veg shopping is a good belly laugh, but that’s exactly what you’ll find in Michael Patsalis’ Aussie Farmers Direct milko round in the Inner North West of Sydney. A hint of comedy, a touch of irreverence, a bit of “LOL” and some Aussie cheek are what usually greet 1500 lucky customers who have Michael rolling up to their door to deliver the goods with his customary patter.
Following a career as a mechanic, service advisor and then cafe owner, Michael is fond of a yarn and really enjoys the interaction with his customers. Even if it is underwater. “Yeah, I’ve been invited in many times for drinks, and also quick dips in the pool on hot days,” he says. “I just love catching up with all my customers every week.”
As somebody who discovered the opportunity to become a milko while signing himself up as a customer, Michael reckons Aussie Farmers Direct has all the right ideas, and he is proud to have created a growing “five-star” business. There is no way you’d winkle the magic formula out of this Harley-riding, soccer playing guy though.
“What’s the secret of my success? I can’t tell you my secrets! Just believe in yourself and what you do,” says Michael.
Michael loves getting involved in fundraisers for the local schools, and thrives on the milko lifestyle and the holy grail of work-life balance, but his favourite thing about the job is being part of the family. “I just want to thank the Aussie Farmers Direct family and all my lovely customers out there. Without them, I wouldn’t be where I am.”
He certainly wouldn’t have as many funny stories to tell. “The best thing a customer has ever said to me was ‘Why can’t my postie be as good-looking as my milko?’!” laughs Michael. There’s obviously a lot of LOL going in both directions on Michael’s round!
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